Instead of worrying about being replaced by AI, it is better to "AI" yourself and your company
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In fact, the application of AI has penetrated deeply into every corner, and is waiting for everyone to develop more applications. At present, AI has several main applications in enterprises and workplaces:
1. Cybersecurity: Cybersecurity is an increasingly important field, especially today when data leaks and cyberattacks are becoming more and more frequent. AI can help enterprises identify and prevent security threats more effectively.
• Fraud detection: AI algorithms can analyze transaction data in real time to identify abnormal patterns and possible fraud.
• Data protection: AI can automatically encrypt data and monitor data flows to prevent unauthorized access.
Mastercard uses AI to analyze every transaction to prevent credit card fraud. This approach helps them save millions of dollars every year.
2. Internal communication: Internal communication within an enterprise can be said to be a key part of maintaining enterprise operations. AI can automate many communication tasks within enterprises, thereby improving efficiency.
• Email automation: AI can help automatically classify, reply to and forward emails.
• Report generation: AI can automatically generate sales reports, financial reports, etc.
Google’s Smart Compose feature uses AI to predict the next word or phrase a user is likely to use when writing an email, thereby speeding up the email writing process.
3. Customer relations: In today’s highly competitive business environment, optimizing customer experience is one of the keys to success. AI can play a huge role in this field.
• Chatbots: AI-driven chatbots can provide 24/7 (24 hours a day, 7 days a week) customer service.
• Personalized services: AI can analyze customer data to provide more personalized product recommendations and services.
Amazon uses AI algorithms to analyze customer purchase history and browsing behavior to provide personalized product recommendations.
4. Content generation: Content generation is an important part of many businesses, especially online businesses. AI can relieve people’s worries and automatically generate high-quality content.
• Website content: AI can automatically generate news summaries, product descriptions, etc.
• Multilingual content: AI can automatically translate content to reach a wide range of users around the world.
The Associated Press, a world-renowned media organization, has been using software to automatically generate quarterly financial report news since 2014. To date, the Associated Press produces approximately thousands of news stories each quarter through software. This approach not only improves production efficiency, but also ensures the accuracy of the message.
According to the top 10 technology trend forecasts for 2024 recently published by Gartner, a world-renowned market research institution, generative AI and its impact will be the main focus in the future. Gartner pointed out that by then, more open source pre-trained models and cloud computing will emerge, allowing more people to use generative AI. The company also predicts that by 2026, more than 80% of enterprises will use generative AI APIs and models in formal environments, or deploy applications that support generative AI.
In addition, various generative AI tools will also enhance program development work and help software engineers design, write and test applications. In 2024, there will be more smart applications on the market that use AI to learn and respond autonomously, automating work to improve work efficiency.
After seeing this, I believe it is not difficult for you to understand the charm and power of AI! Although judging from the development history of the entire AI industry, it has gone through nearly 70 years, but based on the recent development of information technology, we can say that it is still in the early stages of mature application. Yes, we are so lucky to be able to enjoy it.
The time series has entered 2024. If you have not yet deeply understood or applied it, I encourage you to start your first year of AI.
In the face of rapid development, I can understand that some friends may feel uneasy. However, if you think about it from another angle and understand the above applications, as a workplace worker, you don’t need to be too anxious about the topic of “[being replaced] by AI (https://event.cw.com.tw/2018ibm/article/index2/article3.html)”. Instead, you can try to deliberately incorporate AI tools into your workflow in your daily work, and start to become familiar with and accustomed to “working” with AI tools to improve your personal competitiveness.
Furthermore, you can also make suggestions to the company within your scope of authority, and even voluntarily lead the introduction of some emerging tools to make the company AI-based, improve operational efficiency, and allow your company to break through and create a new niche among peers.
This article is excerpted from “[ChatGPT Questioning Course, Become an Efficient Worker Who Understands AI: From Zero Basics to Fluent Answers, ChatGPT Workplace Application Guide] (https://vista.im/ai-book)” published by Huji Culture
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